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Your style journey starts here
1. Choose your style profile
Take a quick quiz to help us learn what you like. Then choose the plan that fits you best — Premium, Essential, or Basic.
2. Set Your Style Preferences
Fine-tune your style by choosing what you like. We’ll use your preferences to build a box that fits your look and lifestyle.
3. Receive & Rate Your Items
Once your box arrives, let us know what worked and what didn’t. Your feedback helps us personalize future deliveries!
4. Stay Up to Date!
Log in to update your preferences and explore new items to rate. The more we know, the better your box gets!
All of the Style - None of the Stress. Effortless from Start to Fit
Shipping is on us — every time
No hidden fees, no extra costs — your ThreadBeast box ships to your door every month at no additional charge.
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Not feeling your first box? Exchange it for free
Not feeling your first box? No worries! We offer one free exchange to make sure you’re starting off with the right look. Just let us know, and we’ll swap it out free of charge.
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your subscription, your rules
Your style evolves, and your plan can too. You can upgrade, downgrade, or pause your plan at any time!
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Cancel anytime — no hassle, no hard feelings
We want you to love the experience—but if it's not the right fit, canceling is simple. Just email us within 7 days of receiving your latest box and we’ll take care of the rest—no hoops, no hassle.
frequently asked questions
How do I choose what I get?
When you sign up as a new customer, we collect your style preferences. Each month you’ll have the opportunity to give us additional feedback and preview the clothes we’ve curated for your next box. For each item in the box, we give you the control to swap it for another piece that we think you’ll love. Or, leave it up to our stylists to pick something great for you. We do our best to make sure you love every item in your box!
Can I exchange or return an item?
In order to keep our members prices low, we currently do not accept returns. However, if you have 2 or more items that didn’t work out in a single package, we offer a complimentary exchange once every 6 packages. Otherwise, a $20 processing fee is applied to initiate an exchange.
To be eligible for an exchange, you must reach out to us within 30 days from the date you receive your items. In addition, we ask that you provide feedback on the items so we can update your style profile moving forward. Please email us at assistant@threadbeast.com to initiate your exchange. You will receive exchange instructions by email.
Please do not return packages without receiving confirmation from our customer service team, as we are unable to refund your shipping charges.
Can I cancel or change my plan?
You can upgrade or downgrade your plan at any time by logging in to the member portal. To pause or cancel your subscription, simply email assistant@threadbeast.com from the email address you signed up with to start the process. Once we verify your account is eligible to cancel, you must call us at the number we provide to cancel the account. Please note you are eligible to cancel if you email us within 7 days from the date you received your last package. We only accept cancellation requests via email. We cannot accept cancellation requests via text message or live chat for account security purposes. Confirmation on any account changes must be received from our team. Should you wish to restart your subscription, simply send us an email and we’ll be happy to assist you!
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